How do I report a lost phone to Optus?

Re: Lost Phone If the Insured Equipment has been lost or stolen, you must: within 48 hours of event causing the loss: – Report it to Optus – (133 937 or +61 2 8082 5678 if calling from overseas). As soon as you notify us, we will temporarily bar or suspend your service to prevent unauthorised use of your SIM Card.

What happens if I lose my phone Optus?

If your mobile device is lost/stolen, we will give you the option of blocking the IMEI, (which prevents another SIM card being used in your cellular device. IMEI block will bar call/SMS and data from your handset/tablet device. This block applies to all carriers and is at no cost to consumers).

What do I do if I got my phone stolen?

Steps to take when your phone is stolen

1. Check that it isn’t just lost. Someone swiped your phone.
2. File a police report.
3. Lock (and maybe erase) your phone remotely.
4. Call your cellular provider.
5. Change your passwords.
6. Call your bank.
7. Contact your insurance company.
8. Note your device’s serial number.

How do I deactivate my stolen phone?

How to erase your lost Android device:

1. Go to android.com/find.
2. If prompted, sign in to your Google account.
3. Click on the device you want to erase.
4. Click Erase device.

Who do I call if I lost my phone?

If you think your phone has been stolen rather than lost, you should probably file a police report.

How do I report a lost mobile phone?

You should report it to your local police station as soon as you can by calling 101 or going in person. Your network provider will give you your phone’s identification number (IMEI), which you should pass on to the police. Make a note of the crime reference number – you’ll need it if you want to claim on insurance.

Can Optus track my phone?

If your device has been lost or stolen, follow the steps below: Listen if you can hear the device ringing. If your device has a ‘location feature’ (e.g. Find My iPhone or Find My Device) or use it to locate your device. Check for any calls, messages of data usage since your device went missing.

Should I say my phone was lost or stolen?

You should tell your network provider straight away if your phone is lost or stolen, so they can block it and stop anyone else using it. If you don’t tell them straight away you might have to pay for any unauthorised phone calls, which can be very expensive.

How do you deactivate a phone?

You may be able to deactivate the phone using an automated menu system….Call your carrier.

1. Verizon – 1 (800) 922-0204.
2. AT – 1 (800) 331-0500.
3. Sprint – 1 (888) 211-4727.
4. T-Mobile – 1 (877) 453-1304.
5. Cricket – 1 (800) 274-2538.
6. Vodafone UK – 0333 304 0191.
7. You may need to provide the IMEI number for your missing device.