How do I get a refund from MTA?

2019-06-06 by No Comments

How do I get a refund from MTA?

Your best option to request a refund is to do it through the online form:

  1. Go to the MTA Customer Self Service page.
  2. Scroll down until you reach the MetroCard section.
  3. Click on eFIX.
  4. Pick the Balance Protection Claim option from the menu.
  5. Check the requirement checkboxes to verify you have a right to a refund.

Can I get a refund on unlimited MetroCard?

Unlimited Ride MetroCards You can’t transfer or get a refund for time left on an unlimited-ride card.

Who qualifies for reduced MetroCard?

65 or older
Reduced fares are available for riders who are 65 or older or riders who have qualifying disabilities.

How do I combine MetroCard balances?

You can combine the values of multiple Pay-Per-Ride cards by going to the information booth and asking the attendant to combine them for you. When you do so, only the current balances are accumulated; the $1 fee for each card is not taken into account.

How long do MTA etix stay active?

Do Mobile Tickets expire? Yes. Mobile ticket validity periods are the same as paper tickets. For example, a One-Way ticket will be valid for 60 days or until used, and a weekly ticket will be valid from Saturday through Friday.

Are MetroCards being phased out?

New York’s Metropolitan Transit Authority (MTA) is to phase out its thirty-year old MetroCard in 2023 in favour of contacless payment acceptance across its network. The card will eventually be available at vending machines in stations as well, completely displacing the old MetroCard by 2023.

How much does a 7 day MetroCard cost?

Cost: $33 (7-day) or $127 (30-day). You have unlimited swipes on the subway and local buses for either 7 or 30 days. Your MetroCard can only hold one Unlimited Ride refill at a time.

How do you get a half price MetroCard?

Option 1: Apply by mail

  1. Download and complete an application. For people 65 and older.
  2. Include a passport-style photo. It should be 2 inches by 1.5 inches.
  3. Include a copy of a valid ID as proof of age.
  4. For riders with disabilities, include proof of a qualifying disability.
  5. Mail your application and documents to us.

When do I get my metro card refund?

The amount of your refund for newly purchased MetroCards will be calculated at a rate of $8.86 per day for 7-Day Express Bus Plus MetroCards and $4.24 per day for 30-Day Unlimited MetroCards effective April 21, 2019. Your refund of full days remaining will be based on the date that you first notify us of your loss.

What happens to my Metrocard If I Lose It?

The refund of full days remaining is based on the day you notify us of your loss. Any value on your card when it’s lost or stolen is not refundable. The $1 new card fee is also not refundable. You can file up to two claims per calendar year.

How to get MetroCard balance protection program number?

Call 511 and follow the prompts get to the Balance Protection Program. You’ll need to supply us with the number of the credit or debit card you used. Your refund will be credited back to that card. We credit: $8.86 per day remaining on your 7-Day Express Bus Plus card.

How does the Pay Per Ride Metro Card work?

The regular MetroCard (also known as a Pay-Per-Ride card) carries a real dollar value that decreases every time you take the subway (hence “pay per ride”). You can keep on adding value to the card whenever your balance runs low.